Last updated: May 5, 2026. This policy applies to riccisausage.com and our Shopify-hosted shop at shop.riccisausage.com.
Who We Are
Ricci's Italian Sausage ("Ricci's," "we," "us") is a family-owned business operating from 500 Pine Hollow Road, McKees Rocks, PA 15136. You can reach us at info@riccisausage.com or 412-331-9531.
What We Collect
When you visit our website or place an order, we collect the following types of information:
- Order & account info: name, billing and shipping address, email, phone, and order history.
- Payment info: processed by our payment providers (Shopify Payments, Shop Pay, and similar). We do not store full card numbers on our servers.
- Communications: emails and messages you send us, plus customer service notes related to your orders.
- Marketing preferences: if you sign up for our email list, we record your subscription and engagement with our messages.
- Site usage data: IP address, browser type, pages visited, and similar analytics, collected through cookies and standard web analytics tools.
How We Use It
- To process orders, ship products, and provide customer service.
- To send transactional messages (order confirmations, shipping updates).
- To send marketing emails — only if you've opted in.
- To improve the website and understand what's working.
- To prevent fraud and meet legal or accounting obligations.
Who We Share It With
We share information only with service providers who help us run the business — for example:
- Shopify, which hosts our shop and processes payments.
- Shipping carriers (UPS, FedEx) to deliver your order.
- Email service providers for marketing and transactional messages.
- Analytics providers to understand site usage.
We do not sell your personal information.
Cookies
We use cookies and similar technologies for cart functionality, login sessions, and analytics. Most browsers let you decline cookies, but parts of the site may not work if you do.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to certain uses of it. Email info@riccisausage.com and we'll handle your request within a reasonable time.
California residents have additional rights under the CCPA / CPRA. EU and UK residents have rights under the GDPR. We honor those rights regardless of where we are physically located.
Children
Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.
Security
We use reasonable safeguards to protect your information, including encrypted connections (HTTPS) and trusted payment processors. No system is perfect, but we take this seriously.
Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent version. Significant changes will be announced via email or a site notice.
Contact
Questions about this policy? Email info@riccisausage.com or write to Ricci's Italian Sausage, 500 Pine Hollow Road, McKees Rocks, PA 15136.